13-inch laptop designed with precision engineered details, from stunning materials to minimal footprint, with true unrivaled performance and 11th Gen Intel Core processor.
Eligible for Free Upgrade to Windows 11 when available from Microsoft
This device comes with Windows 10 and is eligible for a free Windows 11 Upgrade. The Windows 11 Upgrade will be delivered online to qualifying devices starting in late 2021 and into 2022. Timing will vary by device. Certain features require specific hardware requirements be met. See Microsoft Windows 11 Specifications and Requirements for additional information.
Questions and Answers
Windows 10 Pro
Windows 10 Pro is a sophisticated business operating system featuring an expanded Start menu, enhanced encryption technology with BitLocker for data protection and security management. Virtual machine capability enables you to run more than one operating system on a single PC, and remote log-in gives you access to your work while at home or on the road.
Like Windows 10, Windows 10 Pro combines the best elements of the Windows you already know, like the Start menu, with new features allowing space to pin your favorite apps and easy navigation so you’ll feel right at home. Getting set up is faster and easier so you can get right to work or enjoy exploring the Windows App Store games or a new version of Office. InstantGo quickly boots up or resumes Windows while enhancements help balance memory and processor resources for maximum efficiency and Battery Saver automatically conserves power. Windows 10 also offers more built-in security features improving protection against viruses, phishing, and malware.
Solid State Drive
More reliable and significantly faster than traditional spinning-platter hardrives, solid state drives work more like a large flash drive giving you quick access to your data. With no moving parts generating heat, solid state drives use less power and keep your system cooler which helps reduce component failure. Light weight and durable, solid state drives are often found in portable devices since they are less prone to travel damage and accidents like being dropped.
Low Power Double Data Rate, LPDDR4x is a mobile memory version of DDR4. It is a slight improvement of and very similar to LPDDR4, in performance but it works at a reduced voltage of 0.6 compared to about 1.8 volts for LPDDR4. The benefit being, is less power consumption, longer battery life.
With Intel Smart Cache you benefit from increased data access because the cache is shared between the cores from a single access point and optimized by workload demand. That means your system is making maximum use of its resources, enhancing multi-threading, and reducing storage redundancy.
Intel® IRIS X Graphics
This isn’t just another graphics card, Intel Iris is a visual experience. Whether you’re gaming up to 1080p 60FPS, or streaming up to 8K with 4X4 HDR, delivering seamless content simultaneously to as many as four displays is what Iris graphics is all about. And, Adaptive Sync means no screen tearing, just silky smooth visual awesomeness. Creatives will love it too for its amazingly detailed image or video rendering with less waiting, even exporting up to 4K files thanks to Intel’s AI Matrix Engine. Low power usage, high performance, exceptional everything. Intel Iris Graphics.
This is the commanding performance you’ve been looking for with more impressive frame rates, improved latency reduction, and the thrill of multi-core functionality, you’ll discover gaming at a level you never imagined. DirectX 12 turns your graphics card into a multi-tasking workhorse thanks to asynchronous shaders and multi-thread communication between your processor and graphics card. Now that you’ve got it, what’s your game plan?
Intel® Quick Sync Video
Built into every 2nd generation Intel Core™ processor, Quick Sync Video enables users to quickly create, edit, synchronize, and share video files from home or make them available online without the need for extra hardware. In addition, media conversion between devices takes just minutes thanks to hardware acceleration streamlining this process at incredible speed. That includes creating DVDs, Blu-ray™ discs, or editing and converting HD videos for portable media devices or uploading to your favorite social media sites.
Intel Clear Video HD Technology
Enjoy better than ever visual quality and color fidelity enhancements and exceptionally vivid HD and Blu-ray™ playback. Built into every Intel Core™ processor, Clear Video Technology takes color accuracy to a whole new level bringing every image to life whether you’re surfing the Net, catching an HD movie, or enjoying your own videos.
By using a combination of hardware and software technologies, Intel has enabled enhanced high-quality, 1080p high-def image rendering in a variety of media including Blu-ray and streaming web content.
Offering bigger bass and crystal clear highs, MaxxAudio delivers quality sound like you’ve never heard it from a laptop before. Amp your music, games, movies—even web chats—with a full range of smooth, studio-quality sound delivered through MaxxAudio’s 10-band graphic equalizer. You won’t miss a word of your favorite songs or films when you use MaxxAudio’s Dialog boosters to balance speech with background sounds. And, no more repeatedly adjusting the volume. MaxxLeveler seamlessly transitions between between action and subltle sound for consistent audio tones.
Thunderbolt 4, like its predecessor, continues to be lightning fast, enabling a full 40GB/s for up to 2m of cable so you can quickly share HD files between devices or back up large volumes of data in no time. And, it can still deliver up to 100 watts of charging power for your smartphone or laptop. That’s a whole lot of power and versatility for a tiny port. The improved capabilities of Thunderbolt 4 port enable dual 4K , or a single 8K display output, and require 32GB/s PCIe bandwidth. According to Intel the, Thunderbolt 4 controller 8000 series is compatible with, “the hundreds of millions of Thunderbolt 3 PCs and accessories already available.”
Intel Optane Memory Supported
When combined with the Intel Rapid Storage Technology driver, this Intel Optane, manages multiple storage tiers and makes sure your most frequently used data is stored on the fastest tier. This helps to speed up system responsiveness and performance. Intel Optane Memory is a non-volatile memory that requires specific hardware and software configuration.
Intel® Speed Shift
Responsiveness is super fast with Intel Speed Shift. Power efficiency and performance are improved as hardware controlled P-states enable the processor to quickly determine the best operating frequency and voltage to maximize performance.
Intel® Turbo Boost 2.0
Just as Intel has released its next generation Core i-series processors, it also has improved its Turbo Boost technology with version 2.0. Automatically activated to increase processor performance to its highest state, Turbo Boost 2.0 enables the processor frequency to dynamically increase, based on demand, until maximum frequency is reached depending on the number of active cores. In addition, Turbo Boost 2.0 uses several algorithms working together to power, current, and temperature to ensure energy efficiency. For short periods of time, Turbo Boost 2.0 can even enable the processor to run at a higher power level than its rated upper power limit.
Intel Hyper-Threading Technology
Intel’s hyper-threading technology means you’ll get peak performance for your multithreaded applications thanks to higher processing throughput. To put it simply, each core of the processor is capable of working on multiple tasks at the same time.
Intel Virtualization Technology
Consolidates multiple environments into a single server or PC. It provides greater user flexibility that can help reduce costs, improve security, and increase resiliency regarding contingency planning.
Intel Virtualization Technology for Directed I/O
This VT-d technology takes VT-x capability a step further by providing support for I/O device virtualization helping to improve device performance. IT managers can benefit from improved system security and reliability, reduced downtime, and better use of data center resources.
Extended Page Tables
Boosting memory for demanding virtualizaiton applications, this hardware optimization, also known as Second Level Address Translation (SLAT), helps reduce power consumption and its associated costs while also aiding battery life.
Thermal Monitoring Technologies
This feature is designed to protect the processor in the event of unusual circumstances such as cooling fan failure which can cause damage if internal chassis temperatures become higher than normal. It works by reducing the processor’s power consumption if the programmed thermal temperature is exceeded.
Intel® Smart Sound
Let Intel’s integrated audio technology, Smart Sound, assist you using voice and speech commands. Smart Sound delivers exceptional hi-fi clarity yet won’t won’t impact your system performance or battery life.
Intel HD Audio
Integrated audio technology enables multi-channel playback at a higher quality than earlier integrated audio formats.
Using machine learning, the Adaptix suite of tools helps tailor your system to run at peak performance maximizing your advanced custom settings so you get the most from your favorite features like ultra realistic graphics and must-have overclocking.
Advance Encryption Standard New Instructions AES-NI, is an encryption standard used by the U.S. government since 2001 and now is commonly used in software to protect network traffic, personal data, and corporate IT infrastructure. Intel processors use AES in addition to a set of six new instructions to enable hardware to do some of the work of AES, thereby accelerating its execution by three to 10 times compared with relying solely on software.
Intel® Boot Guard
OS Protection from malware, viruses, various types of malicious software attacks.
Along with improvements to reliability and faster connections, Bluetooth 5.1 can now assess the direction your device signal is coming from. Using that information in addition to the proximity or distance of your signal, your device can be tracked to its precise location; super handy if your device gets lost. Of course, Bluetooth 5.1 continues to offer secure transmission for computers, mobile devices, and a host of other wireless technologies such as digital assistants, headsets, home audio equipment, and IoT devices.
Warranty & Support
Micro Center 15 Day Return Policy
We guarantee your satisfaction on every product we sell with a full refund — and you won’t even need a receipt.* We want you to be satisfied with your Micro Center purchase. However, if you need help or need to return an item, we’re here for you!
If an item you have purchased from us is not working as expected, please visit one of our in-store Knowledge Experts for free help, where they can solve your problem or even exchange the item for a product that better suits your needs.
If you need to return an item, simply bring it back to any Micro Center store for a full refund or exchange.
*If you are a Micro Center Insider or if you have provided us with validated contact information (name, address, email address), you won’t even need your receipt.
Desktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, 3D printers, 3D scanners, and CD/DVD duplicators may be returned within 15 days of purchase. All other products may be returned within 30 days of purchase. Merchandise must be in new condition, with original carton/UPC, and all packaging/accessories/materials. If you need to return software, a game or a movie, remember that you may not retain any copies — it’s not legal, and it’s not nice. Wireless Phones & Devices
Wireless phones and devices may be returned within 14 days of purchase. When returning a wireless phone or device with a plan, you are responsible for ensuring that your service is cancelled with the carrier. If you don’t cancel your service, you may incur additional charges from your carrier. All carrier charges are your responsibility.
Micro Center Support:
Walk-in Tech Support
As a service to our customers, Micro Center offers in-store technical support. Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with things like:
Support for Micro Center purchases
If you need help with products purchased from Micro Center, please contact one of our knowledgeable tech support reps using the online chat button below, or visit our Tech Support page for additional options and helpful information.
Chat with Tech Support
Tech Support Hours
Free assistance is available for the first 90 days on new purchases, excluding internal hardware installations or networking support. Your invoice reference number will be required for free assistance.
Ask your Support Technician about additional options available through our exclusive Priority Care Program.
Tech Support accepts the following credit cards: VISA; MasterCard; Discover; American Express
Dell XPS 13 9310 13.4″ Laptop Computer – Silver Intel Core i7-1185G7 Processor 1.2GHz; 16GB LPDDR4x-4267 Onboard RAM; 512GB Solid State Drive; Intel Iris Xe Graphics