Dell vs HP: Which Brand is Better And Why in 2021



» Brand Comparisons » In 2021, which brand is better: Dell or HP?

Dell and HP are two of the most popular laptop manufacturers. If you’re in the market for a new laptop, these are brands to look into because they produce high-quality products.

Dell and HP both offer a wide range of laptop models for various uses, so either could be the right choice. You’ll need to do some research to figure out which brand and model is best for you.

If gaming is your thing, however, you should go with a Dell from the Alienware line. HP makes a wide range of laptops that are ideal for everyday use.

We’ll compare Dell and HP in more detail below to see how these two laptop behemoths stack up.

Dell vs HP: Which brand should you pick?

Dell’s customer service is also superior to HP’s. HP also offers a good selection of gaming and business laptops, but their lack of affordable options makes them less appealing. Dell has more lightweight, compact laptops that can pack a punch with their Alienware line and bezel-free display on the XPS.

Dell

Their laptops and desktops run Windows Microsoft and are suitable for a wide range of budgets and requirements. There’s a Dell for everyone, whether you’re an artist or a gamer. Dell is a multinational corporation based in the United States that is known for its wide range of laptops, docks, monitors, and other products.

Design

If you’ve been using Dell for a while, you’re aware that the company places little emphasis on design. Not that the laptops are ugly, but they could use an upgrade to keep up with the competition.

Dell’s latest laptops feature sleek design concepts. Dell, on the other hand, is right up there when it comes to power and speed, ensuring smooth gameplay or photo editing every time. As an example, Dell’s XPS 13 It has a slim profile and a white-gold chassis, both of which are attractive. When it comes to design, is very popular.

Dell’s Alienware series is one of the most popular gaming laptops on the market today. Backlit keyboards, powerful specs, and high refresh rates are all included in the laptops.

When we compared the Dell Inspiron to the HP Pavilion (two of the most attractive laptops), Dell came out on top. When it comes to design, Dell outperforms HP.

Components

Dell laptops contain not only high-quality but also powerful components. Components are unquestionably Dell’s strong suit.

This guarantees that there is something to suit every budget and requirement. Dell makes laptops with a variety of processors, graphics cards, RAM, and other features.

Laptops with 9th Gen and 10th Gen i7 and i9 processors are available if you need something more powerful and faster. A 9th Gen i5 laptop with an integrated graphics card is ideal for business use. Dedicated GPUs, such as the NVIDIA GTX 1080, are also available for a performance boost.

With Dell’s InspironUsers get high-quality laptops from the Alienware and AMD series. You also have a large pool of options to choose from, regardless of your budget.

Innovation

One of the most important factors in the Dell vs. HP debate is innovation, and Dell excels in this area. For their laptops, they continue to experiment with new technologies and design concepts.

Dell laptops have large form factors and dual-core processors that are average. As a result, the laptops are better suited to general business tasks like email.

Dell continues to innovate in the design and technology of laptops in order to expand its market. Dell’s research and development department, on the other hand, continues to perform admirably.

Consider the Dell XPS series, which includes the popular Dell XPS 13. The XPS series is a popular Dell laptop because of its lightweight and slim design. Oh, and you can use your smartphone to control the laptops in this series.

This allows users to customize their settings for each game. There’s also the Dell Precision Series. These laptops are powerful and quick, making them ideal for graphically demanding tasks like video editing. For its Alienware laptops, Dell has also developed a Control Centre.

On the downside, according to users, their most recent innovations revolve around high-end laptops. They also claim that Dell needs to improve on this because they serve such a large customer base.

Customer Support

While Dell’s customer service could be better, it outperforms HP. I contacted Dell via their website’s chat option to learn how to use the auto or adaptive brightness feature.

Although I was low on the waiting list (and thus caught them at a busy hour), getting connected took about 10 minutes, and my overall experience was positive. I was hesitant to share access, so the representative patiently walked me through the process.

It took about 25 minutes to complete the task. My problem was solved, though it could have been a little faster.

It took a long time to get through to a live person, but once I did, he was able to quickly answer my question about how to increase the bass on the speakers. Getting responses from a bot on social media was a pain.

It took about 20 minutes to connect with a representative, and the conversation lasted another 25 minutes. Phone support is a last-resort option. The solution was excellent, but I would have preferred a shorter discussion with a quicker resolution. What is the reason for this?

Check out Dell’s community page for quick-fire solutions if you’re an introvert who hates talking on the phone or waiting, like me. make that call.

Where are Dell Laptops Manufactured?

This includes Malaysia’s Penang and China’s Xiamen. Around 95% of Dell’s laptops are made in Asian countries. The first unit was established in Penang in 1995, and the one in Xiamen has been operational since 1999.

In terms of the South American market, their Hortolandia, Brazil location handles the majority of the demand. This enabled them to meet the continent’s growing demands. Dell also made a $60 million investment in a new manufacturing facility in Chennai, India.

Their Alienware line of laptops has been a huge hit with customers. Its production began in Austin, Texas, and it remains the primary unit.

Between 2007 and 2010, Dell closed a number of plants across the United States. These units’ workloads were split between the Asian and Mexican plants. This was due to the large sums of money they had to pay to the states as incentives.

Why Dell Stand Out

Dell stands out because of its diverse product line, which includes everything from high-end laptops to low-cost models.

This is backed up by their outstanding customer service, which is quick, efficient, and cost-effective. Dell continues to release new laptops, so there are plenty to choose from. Furthermore, Dell does not sacrifice superior quality for a lower price.

Best Dell Laptops for 2021











Dell XPS 13 (9310)

Dell XPS 15

Dell Inspiron 3000

Alienware Area 51M

Dell 9310 XPS

Ideal For
Business/Entertainment

Business/Entertainment

Budget Buyers

Gaming

Business/Entertainment

Best Feature
InfinityEdge Display

InfinityEdge display

Anti-Glare Display

300Hz Refresh Rate

Convertible

Processor
11th Gen, i7-1185G7

10th Gen, i7-10750H

Intel Celeron N4020

10th Gen, i7-10700K

11th Gen, i7-1165G7

RAM
16GB

16GB

8GB

16GB

32GB

Graphics
Intel Iris Xe

GTX 1650 Ti

Inter UHD

RTX 2070 (8GB)

Intel Iris Xe

Storage
512GB SSD

512GB SSD

128GB SSD

1TB SSD

512GB SSD

Display
13.4″ FHD

15.6″ FHD

15.6″ (1366 x 768)

17.3″ FHD

13.4″ FHD



Dell XPS 13 (9310)

Ideal For
Business/Entertainment

Best Feature
InfinityEdge Display

Processor
11th Gen, i7-1185G7

RAM
16GB

Graphics
Intel Iris Xe

Storage
512GB SSD

Display
13.4″ FHD



Dell XPS 15

Ideal For
Business/Entertainment

Best Feature
InfinityEdge display

Processor
10th Gen, i7-10750H

RAM
16GB

Graphics
GTX 1650 Ti

Storage
512GB SSD

Display
15.6″ FHD



Dell Inspiron 3000

Ideal For
Budget Buyers

Best Feature
Anti-Glare Display

Processor
Intel Celeron N4020

RAM
8GB

Graphics
Inter UHD

Storage
128GB SSD

Display
15.6″ (1366 x 768)



Alienware Area 51M

Ideal For
Gaming

Best Feature
300Hz Refresh Rate

Processor
10th Gen, i7-10700K

RAM
16GB

Graphics
RTX 2070 (8GB)

Storage
1TB SSD

Display
17.3″ FHD



Dell 9310 XPS

Ideal For
Business/Entertainment

Best Feature
Convertible

Processor
11th Gen, i7-1165G7

RAM
32GB

Graphics
Intel Iris Xe

Storage
512GB SSD

Display
13.4″ FHD

More Dell Comparisons:

Which is the Better Brand in 2021: Dell or Lenovo?

Hewlett-Packard (HP)

They’re also very popular. Hewlett Packard began producing affordable, reliable workstation computers. Though there was plenty of room for improvement in terms of design. Dell’s direct competitor is HP.

Furthermore, their first laptops were long-lasting and comprised of high-quality components.

Design

The Spectre x360 laptop model, for example, has a silver aluminum chassis. HP has made significant advancements in the design of its laptops over the years.

Solid hinges support it, allowing the laptop computer to transform into a tablet as needed.

The race for the most eye-catching design concepts is close between Dell and HP in the Dell vs. HP debate.

With the release of their newest products, HP has the upper hand in this area. When it comes to design innovation, both have raised the bar.

Components

Dell has the advantage in terms of CPU, RAM, and video cards. Despite the fact that HP laptops are compatible with Dell laptops, HP is not as good as Dell in terms of quality.

In comparison to HP laptops, Dell processors are faster and more reliable. HP, on the other hand, continues to produce durable laptops with longer battery life.

Innovation

HP has also stepped up its game in terms of innovation, as previously mentioned. Users are raving about their latest laptops, which have a slew of new features.

Dell, on the other hand, has innovated more because it continues to target users with its laptops. HP has not focused its research and development efforts on laptops. Other HP products, such as printers and scanners, receive a lot of attention.

HP laptops are still up to par by today’s standards, despite not being as innovative as Dell’s portable laptops. Furthermore, newer HP laptops have more advanced features.

Customer Support

HP, like Dell, has a comprehensive community page where moderators and other users answer questions about a variety of topics on a daily basis. So, instead of wasting time with long conversations and wait times, try that out first. here.

What’s more irritating is their excessive reliance on virtual assistants. Yes, because you’ll have to wait even longer with HP.

Where are Laptops by HP Manufactured?

Both brands account for about 23% of the market in this country. HP laptops such as the Envy, Elitebook, Pavilion, and Omen are all made in the United States.

The assembly for the Asian market takes place in China. Some laptop components are manufactured in China, Thailand, Malaysia, and the Philippines. These components are then put together in the United States to meet market demands.

Why HP Stands Out?

HP offers a variety of options. HP makes stylish laptops with adequate technical resources for computer-intensive tasks. These can range from low-cost laptops to high-end devices with top-of-the-line components. As a result, they are suitable for both gamers and business users.

Best HP Laptops For 2021











Name
HP Envy x360

HP Omen 15

HP Pavilion

HP Pavilion 2021

HP Pavilion

Ideal For
Business Use

High-End Gaming

Budget Buyers

Entertainment

Budget Gamers

Processor
10th Gen, i7-10510U

10th Gen, i7-10750H

Pentium Silver N5000

AMD Athlon 3050U

AMD Ryzen 5 4600H

RAM
8GB

32GB (8GB GPU)

4GB

16GB

8GB

Graphics
Intel UHD

RTX 2070 SUPER(TM)

Intel UHD Gaphics 605

AMD Radeon

GTX 1650

Storage
512GB SSD

512GB SSD

128GB SSD

256GB SSD

256GB

Display
15″ FHD

15.6″FHD

15.6″ (1366 x 768)

15.6″ (1366 x 768)

15.6″FHD



Name
HP Envy x360

Ideal For
Business Use

Processor
10th Gen, i7-10510U

RAM
8GB

Graphics
Intel UHD

Storage
512GB SSD

Display
15″ FHD

Check Price



Name
HP Omen 15

Ideal For
High-End Gaming

Processor
10th Gen, i7-10750H

RAM
32GB (8GB GPU)

Graphics
RTX 2070 SUPER(TM)

Storage
512GB SSD

Display
15.6″FHD

Check Price



Name
HP Pavilion

Ideal For
Budget Buyers

Processor
Pentium Silver N5000

RAM
4GB

Graphics
Intel UHD Gaphics 605

Storage
128GB SSD

Display
15.6″ (1366 x 768)

Check Price



Name
HP Pavilion 2021

Ideal For
Entertainment

Processor
AMD Athlon 3050U

RAM
16GB

Graphics
AMD Radeon

Storage
256GB SSD

Display
15.6″ (1366 x 768)

Check Price



Name
HP Pavilion

Ideal For
Budget Gamers

Processor
AMD Ryzen 5 4600H

RAM
8GB

Graphics
GTX 1650

Storage
256GB

Display
15.6″FHD

Check Price

Dell vs. HP Brand comparison FAQs

Q1: Which laptops are better for gaming: Dell or HP?

However, HP has closed the gap with the launch of its Omen gaming laptop. In the past, Dell’s Alienware laptops were a clear favorite. Both laptop lines are built to last, with RGB keyboards, powerful GPUs, and other features to support any game. It all boils down to personal preference and financial constraints.

Q2: Which brand is best for budget shoppers?

Dell is the brand to choose if you’re on a tight budget. Not only are its Alienware laptops significantly less expensive than HP’s Omen model, but they also have laptops starting at $299 for entertainment and light work.

Q3: Are Dell or HP laptops more durable?

Both brands are equal in terms of build quality and sound. When it comes to battery life, HP comes out on top because its prismatic batteries last 3-4 years, whereas Dell’s only last two.

Q4: Which brand provides better customer service?

This could be due to the fact that their customer service is outsourced. There have been complaints about HP’s long wait times and slow solutions. When it comes to customer service, HP and other companies can learn a thing or two from Dell.

Final Verdict

With the Omen and Envy Series, HP also has a great range of laptops for gaming and business use, but Dell offers more affordable options. Dell wins the Dell vs HP battle by a hair with their XPS and Alienware laptops.

In terms of customer service, HP should rely less on virtual assistants and streamline the process of obtaining human assistance. The best way to get in touch with them is through their online chat. Dell needs to cut down on phone call wait times while also reducing their reliance on virtual assistants on social media.

Written By


Eric Smith

My name is Eric Smith, and I’ve spent over ten years working in the tech industry, both at one of the largest computer manufacturers (with whom I no longer work) and in the retail sector, where I gained a lot of experience assisting people in finding appropriate tech products.