How to Fix Black Screen on Dell Laptop


Don’t be alarmed. When we turn on our electronic devices, we expect them to work. It’s never more upsetting than suddenly seeing a black screen. ‘The’ The indicator light is on, and the fan is spinning. What’s the matter with my monitor? Everything else appears to be in working order.

Black Screen of Death

is very common, and whatever the cause, the following methods can help you fix it.

Why you’re experiencing a black screen issue

A bad connection between your graphics drivers and your operating system is the main cause of the Dell black screen problem. After system updates or installations, you may experience a Black Screen of Death, which may necessitate a Windows reinstallation. A display adapter driver update issue is another possible cause.

Try these fixes


  1. Restart your graphics drivers

  2. Force shut down your laptop

  3. Boot into Safe Mode

  4. Update your graphics driver

  5. Restart your explorer.exe process

  6. Reset or Update Bios

  7. Clean reinstall Windows

Fix 1: Restart your graphics drivers

jot down If you ever have a BSOD problem, try the following keyboard shortcut: the Windows logo key + Ctrl + Shift + B This hotkey combination will help you restart the graphics drivers on your computer. in the same way

As a result, you can start by using the hotkey combination to reconnect the display. A bad connection between your operating system and monitor is often the cause of your Dell laptop black screen error.

If this does not resolve your black screen issue, proceed to the next step.

Fix 2: Force shut down your laptop

If you can’t restart your Dell laptop the normal way because it’s stuck, try the following:

  • All external devices or peripherals (such as a printer, Bluetooth, or USB devices) should be disconnected.
  • Press the Power button on your laptop for about a minute to turn it off. 10 to 20 seconds.
  • Remove the battery while still connected to the AC adapter.
  • Holding the power button for about a minute will drain the remaining battery. 60 seconds.
  • Replace the battery and connect the charger.
  • To turn on your laptop, press the Power button.

If your laptop still won’t display the screen, you may need to boot into Safe Mode to resolve the issue.

Fix 3: Boot into Safe Mode

This can assist you in determining the source of your black screen issue and performing some basic troubleshooting. Safe mode allows your computer to operate in its most basic configuration. Here’s how to go about it:

1. How to enter Safe Mode

  • Your Dell laptop should be off. If your laptop is on, turn it off.
  • Turn on your laptop by pressing the Power button.
  • Hold the Shift key and tap the F8 key prior to the appearance of the Windows logo. This will bring out the best in you. Recovery Mode menu. (Press F8 if you’re on Windows 7.)
  • It might take a few tries before it works, so be patient. If you were unable to enter Safe Mode the first time, try again.
  • While in the Recovery Mode menu, select See advanced repair options > Troubleshoot > Advanced options > Windows Startup Settings > Restart.
  • There is a list of options after the computer restarts. Make a decision 5 or F5 to enter Safe Mode with a network connection.

If everything works fine in Safe Mode, the issue is almost certainly caused by an outdated graphics driver, third-party software, or a computer virus.

If the black screen continues to appear, go to You can try uninstalling newly installed applications and running a virus scan to get rid of the black screen error. Fix 4 to update your graphics driver.

2. Is the screen still black? Connect to a third-party display.

Press the Windows logo key + P to bring up the list of displays After that, press the For other attached displays, such as a TV or a second monitor, try different display options. P or down arrow key to select a display and then hit Enter.

However, if you still can’t see anything in Safe Mode, you may need to switch to Normal Mode. Fix 6 and Fix 7 to solve your issue.

Fix 4: Update your graphics driver

If your graphics driver is out of date, you may experience a black screen. It’s critical to keep your graphics driver up to date if you want to improve your computer’s performance.

However, if you’re not comfortable with device drivers or simply don’t have the time, we recommend using the command line. If you prefer, you can manually update your audio driver by going to the manufacturer’s website, finding their driver download page, finding the right driver, and so on. Driver Easy. Here’s how:

Just click Update Allto automatically download and install the correct version of all missing or out-of-date drivers on your computer (This necessitates the Pro version You can still download each driver with the free version if you don’t want to pay for the Pro version. When you click ‘Update All,’ you will be prompted to upgrade your version of Driver Easy. Driver Easy, then manually install them the normal Windows way.)


Remember to reboot your computer for the changes to take effect.

All of the drivers in Driver Easy have been directly downloaded from the manufacturer. Feel free to experiment with the Pro version as you will get full support and a 30-day money back guarantee.. Please contact Driver Easy’s support team at if you require further assistance.[email protected].

Please proceed to the next step if the black screen persists. Check to see if the vexing black screen issue reappears. Congratulations if your desktop returns to normal.

Fix 5: Restart your explorer.exe process

In this case, you’ll have to restart the process to see if the problem has been resolved. Your laptop’s desktop, taskbar, and other processes are all managed by Explorer.exe, so if it stops working, your screen will go black.

1) On your keyboard, press the Ctrl + Shift + Esc To open Task Manager, press all of the keys at the same time.

2) Click the Details tab (or the Processes If you’re using Windows 7, click the tab, then select explorer.exe and click End task.


3) Restart your computer and check to see if the black screen has disappeared.

If you’re still seeing a black screen, move on to the next step.

Fix 6: Reset or Update Bios

Another possible cause of black screen can be corrupt bios settings or outdated bios versionYou can try resetting the bios first to see if that solves the problem. ..

  • Restart your laptop.
  • When you see the Dell logo, press the F2 or F12 key several times until you see Entering Setup.
  • Press F9 (or Alt + F, or the screen’s load defaults button) to restore the default settings.
  • Press ESCto exit the BIOS screen, making sure to choose theSave and Exit option.
  • Choose the Enter Allow your computer to restart to reset the BIOS settings. To save all changes and exit the BIOS screen, press the key.

If resetting the BIOS to factory defaults does not solve the problem, you can update the BIOS to the latest version.


How to update Bios?Go to Dell Support Page Please check if you don’t know how to do it. Then, to update the BIOS, follow Dell’s instructions. to get the most recent Bios version for your Dell laptop. Dell Bios Update Guide.

Fix 7: Clean reinstall Windows

If none of the methods above have worked and Windows is stuck on a black screen during startup, a clean reinstall of Windows should be considered as a last resort.


Note: All of your personal information and critical data will be erased as a result of this process, so make sure you’ve backed it up to an external storage device before continuing.
  • Make your recovery media (DVD or USB) or prepare it.
  • Make sure your laptop is off.
  • Connect the recovery media to your laptop.
  • Turn your laptop on.
  • When the Dell logo appears, tap the F12 key several times until you see the Preparing one time boot menu appears.
  • At the boot menu, go to UEFI BOOTthen choose the device that best suits your media — either a smartphone or a tablet.USB or DVD.
  • Select the keyboard language you prefer to use.
  • Click Troubleshoot at the Choose an option screen.
  • Select the option to Recover from a drive.
Go here for more information on how to reinstall Windows 10. Reinstall Windows 10 on Microsoft Support Page.

Black screens that appear at random are usually the result of a more serious hardware issue that should be left in the hands of a professional. Hopefully, one of the solutions listed above fixed your Dell laptop’s black screen. If you have any questions or suggestions, please leave a comment.

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